Turnaround Times
Estimated processing timelines for authentication and certification services.
| Service Level | Estimated Processing Time |
|---|---|
| Authentication Only | 10–14 Business Days |
| Verification + Registry | 7–10 Business Days |
| Verification + Registry + LOA | 7–10 Business Days |
| Express Processing (Add-On) | 3–5 Business Days |
When Does Processing Begin?
Processing time begins once your item is physically received and logged into intake at our facility.
Time does not begin at checkout.
Transit time is not included in processing estimates.
This is extremely important.
Shipping Is Separate from Processing
Inbound Shipping
Clients are responsible for all shipping costs and insurance when sending items to us.
Return Shipping
Return shipping fees are calculated after authentication and invoiced separately prior to dispatch.
Transit time is not included in turnaround estimates.
Volume & Seasonal Considerations
Processing times are estimates and may vary during periods of high submission volume.
Express processing availability may be limited.
Submission Status Definitions
Submission Initiated
Your certification submission has been recorded following checkout.
Please ship your item according to our Packaging & Shipping Guidelines.
Processing time does not begin until the item is physically received and logged into intake.
Awaiting Arrival
We are awaiting delivery of your item.
Tracking should be completed through your chosen carrier. Processing will begin once the item is received and formally logged.
Received – Intake Logged
Your item has been received and entered into our intake system.
At this stage, the submission is formally acknowledged and queued for structured authentication review.
Processing time begins at intake logging.
In Authentication Review
Your item is undergoing independent authentication evaluation.
Inspection includes structural review, marking verification, material assessment, and documentation under our established standards.
Certification Issued
Authentication review is complete.
Certification documentation has been generated and, where applicable, a registry record has been published.
If grading was selected, the assigned condition grade reflects the item’s state at time of inspection.
Awaiting Return Shipping Payment
Return shipping fees have been calculated.
An invoice has been issued and dispatch will occur once shipping payment is received and confirmed.
Transit time is separate from processing time.
Dispatched
Your item has been shipped back to you.
Tracking information is available in your submission confirmation or shipping notification
Completed
Your submission has been fully processed and closed.
Certification records remain accessible via the registry using the assigned Certification ID.